Question 1

Do you only handle Australia-issued documents?

Accepted Answer

No. We coordinate cross-border use for both Australia-issued and overseas-issued documents.

Question 2

Where is your headquarters?

Accepted Answer

EGS is headquartered in Sydney, with global intake and dispatch coverage.

Question 3

Can I still use the service if I am in Melbourne, Brisbane, or another Australian city?

Accepted Answer

Yes. Coordination is run from Sydney, but clients in Melbourne, Brisbane, Perth, Adelaide, Canberra, and other Australian cities can still proceed through online intake, tracked mail, and return dispatch.

Question 4

Do you provide legal advice?

Accepted Answer

No. EGS operates as an independent administrative intermediary.

Question 5

What kinds of files most often come through a Sydney document authentication workflow?

Accepted Answer

Common categories include personal identity documents, academic records, commercial documents, powers of attorney, and some court or banking papers, but each category can still require a different starting format and route.

Question 6

What changes if the document is for a non-Hague destination?

Accepted Answer

That usually means the workflow should not be described as apostille only. The file may need authentication logic and, depending on the destination, an embassy or consular follow-up stage as well.

Question 7

Can multiple company documents be handled together?

Accepted Answer

Sometimes yes, but that depends on whether the receiving side accepts a grouped file set, whether separate certifications are required, and whether the company signing structure is already in order.

Document Authentication Sydney Coordination Service

Sydney document authentication scope

Australia-wide city coverage