FAQ Hub

Knowledge base for apostille, authentication, DFAT, My eQuals, and route questions

This hub is built for route clarity, not generic blogging. It answers high-frequency customer questions using conditional, review-based wording and links users into route check, intake, guides, and route pages.

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Core concepts and authority boundaries

What is the difference between apostille and authentication?Who issues apostilles or authentications in Australia?

Australian documents for overseas use

Can Australian birth certificates be legalised?Can marriage certificates be legalised?Can AFP police checks be legalised?Can Australian company documents be legalised?

Education, universities, and My eQuals

Can My eQuals documents be used?Can foreign education documents be legalised through DFAT in Australia?

Signed documents, declarations, and identity

Does a JP replace a Notary Public?

Overseas-issued documents for use in Australia

Can overseas-issued documents be used in Australia?

Timing, fees, risk, and intake logic

What are the most common rejection risks?What information should intake collect first?

Document type

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Birth Certificate

What is the difference between apostille and authentication?Can Australian birth certificates be legalised?What are the most common rejection risks?What information should intake collect first?

Marriage Certificate

What is the difference between apostille and authentication?Can marriage certificates be legalised?What are the most common rejection risks?What information should intake collect first?

Police Check

What is the difference between apostille and authentication?Can AFP police checks be legalised?What are the most common rejection risks?What information should intake collect first?

Company Documents

What is the difference between apostille and authentication?Can Australian company documents be legalised?Can overseas-issued documents be used in Australia?What are the most common rejection risks?What information should intake collect first?

Degree Certificate

What is the difference between apostille and authentication?Can My eQuals documents be used?Can foreign education documents be legalised through DFAT in Australia?What are the most common rejection risks?What information should intake collect first?

Academic Transcript

What is the difference between apostille and authentication?Can My eQuals documents be used?Can foreign education documents be legalised through DFAT in Australia?What are the most common rejection risks?What information should intake collect first?

Country

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By issuing country

Australia (10)Singapore (3)United Kingdom (3)Foreign-issued (4)

By destination country

China (7)Singapore (8)Hong Kong (6)Australia (7)Overseas use (10)All (5)

Route type

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apostille

Who issues apostilles or authentications in Australia?Can Australian birth certificates be legalised?Can marriage certificates be legalised?Can AFP police checks be legalised?

notary-first

Does a JP replace a Notary Public?

foreign-issued

Can foreign education documents be legalised through DFAT in Australia?Can overseas-issued documents be used in Australia?

intake-risk

What are the most common rejection risks?What information should intake collect first?

mixed

What is the difference between apostille and authentication?Can Australian company documents be legalised?Can My eQuals documents be used?

Conversion

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