Service Catalog

Services

Structured service information for planning and compliance review.

Start OrderTrack Order

Service lanes

Apostille service

Use this page for destinations and authorities that accept the apostille route.

View apostille service page
Legalisation service

Use this page for non-Hague destinations or cases that still require embassy or consular legalisation.

View legalisation service page

Australia-wide coverage

Coordination is run from Sydney, but clients in Melbourne, Brisbane, Perth, Adelaide, Canberra, and other Australian cities can usually proceed through online intake, tracked mail, and return dispatch.

Sydney · Melbourne · Brisbane · Perth · Adelaide · Canberra · Gold Coast · Newcastle · Wollongong · Hobart · Darwin

Melbourne pageBrisbane pageAdelaide pageCanberra page
Melbourne consular pageBrisbane consular pageAdelaide consular pageCanberra consular page

International route coverage

Alongside the Australia main lane, we also handle high-value routes involving the United States, Canada, Singapore, and the United Kingdom. Final route choice still depends on issuing country, destination, and receiving-side requirements.

Australia · United States · Canada · Singapore · Spain · United Kingdom

Used in ChinaUsed in CanadaUsed in SingaporeUsed in SpainUsed in United StatesUsed in United KingdomUsed in New Zealand

Related guides and document pages

If you already know the document type or destination country, moving directly into guides, document pages, and FAQs is usually more efficient.

Browse guidesView FAQAcademic transcriptBirth certificateCompany documentsPolice check

Destination-city coverage

Common routes also cover major destination cities and institution-side use within these countries. Public pages only surface city-level coverage; final receiving requirements are still confirmed against the actual institution.

United States

New York · Los Angeles · San Francisco · Chicago · Houston · Seattle

Canada

Toronto · Vancouver · Calgary · Montreal · Ottawa

Singapore

Singapore

Spain

Madrid · Barcelona · Valencia · Seville

United Kingdom

London · Manchester · Birmingham · Edinburgh · Glasgow

Service lanes

Two global coordination lanes

For global users: we coordinate documents issued in Australia or overseas, and can dispatch to global addresses where permitted.

Documents issued in Australia (Global destinations)

For global users, we coordinate Australian-issued documents for official cross-border use and global dispatch.

What it covers

  • Apostille
  • Consular legalisation
  • Certified copy workflow
  • Translation coordination

Typical required items

  • Photo ID
  • Document scans/originals where required
  • Destination details

Standard

Estimated 5-10 business days

Express

Estimated 2-5 business days

Check My RouteBegin Intake

Documents issued overseas (Global destinations)

For global users, we coordinate overseas-issued documents for cross-border use and global dispatch.

What it covers

  • Authentication/legalisation pathway
  • Consular handling
  • Original logistics
  • Translation coordination

Typical required items

  • Photo ID
  • Issuing-country documents
  • Destination requirements and recipient address

Standard

Estimated 12-25 business days

Express

Estimated 8-15 business days

Check My RouteBegin Intake

Route check

Confirm the route first, then move into intake

Start with issuing country, destination country, and document type to get a working route estimate. If you arrived from a route page, these fields will prefill where possible.

Provide the basics and receive a likely route, requirements, and timeline range.

Route inputs

Processing preferences

Begin Intake

Route-check prompts

Common risks and what we usually ask first

Common risks

  • Assuming the country name alone is enough to determine the route.
  • Treating apostille as proof that the document contents are true.
  • Ignoring a receiving authority instruction that uses different route wording.
  • Treating a private signed document as if it can go directly to DFAT.

What we usually need first

  • Issuing country and destination country.
  • Document type and whether it is a public document, private signed document, or copy-based file.
  • Any wording from the receiving authority that mentions apostille, authentication, attestation, or legalisation.
  • Document type and current document form.
What is the difference between apostille and authentication?Who issues apostilles or authentications in Australia?Can Australian birth certificates be legalised?

Route Logic

Pathway depends on destination. Hague destinations usually use apostille; non-Hague destinations usually require authentication plus consular legalisation (where applicable).

Hague Route

Apostille is typically used for Hague Convention destinations as a simplified legalisation pathway.

Non-Hague Route

Authentication plus consular legalisation may be required for non-Hague destinations, subject to destination rules.

Document Type References

Reference list only. If your file type is not listed, continue with order intake and add notes for review.

  • Birth / marriage / death certificates
  • Police clearance and identity records
  • Academic transcript / testamur / degree
  • Company extract / registration documents
  • Power of attorney and legal declarations
  • Commercial invoice / certificate of origin
  • Banking or financial supporting records
  • Other destination-specific supporting documents

Full Reference Type List

  • Student ID / enrollment letters
  • Birth certificate
  • Marriage certificate
  • Death certificate
  • Testamur / degree certificate
  • Academic transcript
  • Police clearance / AFP check
  • Single status / statutory declaration
  • Divorce certificate
  • Power of attorney
  • Declarations / affidavits
  • Company certificates
  • ASIC extracts (company search)
  • Certificate of good standing
  • Board resolutions
  • Share certificates
  • Name change certificate
  • Medical letters (where applicable)
  • Employment letters
  • Bank letters / statements (where applicable)

Apostille

What it isUsed for Hague Convention destinations where apostille is accepted.
Required documentsTypical: identity document, source certificate/document, supporting context file.
Estimated timelineEstimated 3-7 business days (express where available). Subject to authority processing time.
PricingTransparent quote by document category, page count, and courier option before payment.
NotesRoute depends on destination and document type; special cases may need extra verification.

Consular Legalisation

What it isUsed for non-Hague destinations requiring authentication plus consular stage (where applicable).
Required documentsTypical: original or certified copy, identity document, destination requirements checklist.
Estimated timelineEstimated 10-20 business days. Subject to authority processing time.
PricingTransparent quote by route, document category, and third-party requirement profile.
NotesFor non-Hague destinations, additional authority/consular handling may apply.

Certificate Application

What it isOptional certificate procurement support as an add-on before legalisation steps.
Required documentsTypical: applicant identity, authorisation statement, and application-specific data.
Estimated timelineEstimated timeline depends on certificate type and authority queue.
PricingConfigured by certificate type with clear fee lines before payment.
NotesCertificate fees vary by document type and issuing authority requirement.

Search reference

Common search terms: apostille Australia, consular legalisation Australia, document authentication Sydney, cross-border document legalisation, academic document legalisation, police check legalisation, company document authentication, power of attorney legalisation.

This page explains route logic and preparation scope. Final requirements remain subject to destination authority rules.

Popular search pages

Apostille AustraliaDocuments for use in ChinaFAQ hubConsular Legalisation AustraliaDocument Authentication Sydney